- When is custom software worth it instead of an off-the-shelf product?
- When an off-the-shelf product only covers half your workflow and the rest ends up in spreadsheets, paper notes, or double entry. Custom software pays off wherever a process costs you time or produces errors every day. Whether that's the case for you is something we clarify honestly in a free intro call – sometimes the answer is that an off-the-shelf product is enough.
- How much does a custom software solution cost?
- Every project is different – so we don't quote flat prices. After a free intro call, you get a fixed-price offer: you know the price before any costs are incurred.
- Can existing software be connected?
- Yes, in most cases. Whether it's accounting, payroll, an online shop, or inventory management: we check in the intro call what interfaces your existing software offers, and build the connection so data doesn't have to be maintained twice.
- Who owns the code, data, and access credentials?
- Your data belongs to you – fully and exportable. Usage rights to the code and all access credentials are settled transparently in the offer before you commission the work, so you are never dependent on us.
- What happens after launch?
- Launch is the beginning, not the end: we operate, monitor, and continuously improve your solution. We discuss changes and extensions in advance and bill them transparently – no hidden maintenance clauses.
- How does Cyntro protect sensitive business data?
- EU hosting, TLS-encrypted transmission, and access limited to the people who actually work on it – at our company, that's exactly two. Our security tool SafeInstall is open source: you can read the source code to see how seriously we take this.